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Dr. Reddy’s wins CPHI & PMEC India Award for Excellence in Ancillary Pharma Services - Supply Chain & Logistics for enhancing customer experience

We are delighted to announce that Dr. Reddy’s Laboratories has been honored with the CPHI & PMEC India Award for Excellence in Ancillary Pharma Services - Supply Chain & Logistics. This prestigious award recognizes our outstanding efforts in enhancing customer experience through improved On-Time In-Full (OTIF) delivery and reduced back orders, achieved by integrating demand and supply chain management.

Key Achievements:

Enhanced OTIF Delivery: Our commitment to delivering products on time and in full has significantly improved, ensuring that our customers receive their orders exactly when and how they need them. This enhancement has been pivotal in building trust and reliability with our partners.

Reduced Back Orders: By streamlining our supply chain processes, we have successfully minimized back orders, ensuring a more efficient and responsive supply chain. This reduction has led to increased customer satisfaction and operational efficiency.

Integrated Demand and Supply Chain Management: Our innovative approach to integrating demand and supply chain management has been a game-changer. This integration allows us to better anticipate customer needs, optimize inventory levels, and respond swiftly to market changes.

This award is a testament to the hard work and dedication of our supply chain and logistics teams. Their relentless pursuit of excellence and innovation has set new benchmarks in the industry, and we are incredibly proud of their achievements.

We extend our gratitude to CPHI & PMEC India for this recognition and to our customers and partners for their continued support. Together, we are committed to driving excellence and delivering high- quality pharmaceutical solutions worldwide.